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MSP partner guideAccount and billing

How Preferred Partner subscription checkout works

Preferred Partner checkout is processed through Stripe-hosted Checkout. MSP Ranked uses Stripe subscription confirmation as the billing authority, then activates the related account and partner benefits when the payment state is confirmed.

Guide summary

MSP Ranked uses Stripe-hosted Checkout and treats Stripe subscription events as the payment authority.

Checkout is hosted by Stripe

Stripe handles the payment collection experience for the Preferred Partner subscription.

  • Complete checkout through the Stripe-hosted page opened from the MSP signup flow.
  • Use accurate billing contact information so receipts and subscription records are correct.
  • Review plan terms and refund policy before completing purchase.

Stripe is the payment authority

MSP Ranked should not treat a manual profile-field change as the source of truth for paid status.

  • Stripe subscription events confirm active, canceled, or incomplete payment state.
  • Account activation follows confirmed subscription state rather than manual profile edits alone.
  • Billing support should reconcile Stripe first when payment status looks incorrect.

After checkout

Once Stripe confirms the subscription, MSP Ranked can connect the payment state to the partner account.

  • You may be directed to an activation or status page while confirmation completes.
  • If the status does not update, use the billing support path rather than repurchasing blindly.
  • Profile completion, AI readiness, and trust review remain separate account tasks.