5 guides
Getting listed
Start, claim, or complete a profile without creating duplicate directory records.
MSP partner help
Help for MSPs joining MSP Ranked.
Use these concise guides to understand listing options, claiming an existing profile, Preferred Partner subscription, account activation, optional trust review, content, AI visibility, and RFP lead eligibility.
6 guides
Account and billing
Understand signup, Stripe Checkout, activation, subscriptions, support, and team access.
7 guides
Visibility, trust review, and leads
Prepare your profile for publication, AI visibility, optional trust review, content, and RFP eligibility.
Help guides
Getting listed
Start, claim, or complete a profile without creating duplicate directory records.
How to get listed on MSP Ranked
Choose the right starting path: free listing, Preferred Partner signup, or Enterprise inquiry.
Free listing versus Preferred Partner
Compare basic directory presence with paid profile enrichment, AI eligibility, content, and lead routing.
How to claim an existing MSP profile
Use the claim path when your company is already published so MSP Ranked can review ownership before granting access.
What happens after you submit a profile claim
Claims enter MSP Ranked ownership review, require approval, and only unlock paid benefits after the proper plan is active.
How to prepare your profile for publication review
Complete company basics, location, services, credentials, supporting details, ideal-customer fit, and publication context.
Help guides
Account and billing
Understand signup, Stripe Checkout, activation, subscriptions, support, and team access.
How Preferred Partner subscription checkout works
MSP Ranked uses Stripe-hosted Checkout and treats Stripe subscription events as the payment authority.
Why your account may show activation pending
Account activation is automated from Stripe subscription confirmation, so the status page may wait briefly for billing confirmation.
How to activate your MSP Ranked account
After Stripe confirms the paid subscription, use the secure activation path to create or connect the correct account login.
How to view receipts and subscription status
Use the protected billing page to view billing status, receipts, renewal timing, and support actions.
How to update payment method or request billing support
Use hosted billing actions for payment methods and structured support requests when an owner review is needed.
How to invite teammates to your account
Partner owners can add teammates, assign roles, resend invites, and manage active or revoked access.
Help guides
Visibility, trust review, and leads
Prepare your profile for publication, AI visibility, optional trust review, content, and RFP eligibility.
How Preferred Partner AI visibility works
Paid, AI-ready partners can be included in MSP Ranked AI-assisted recommendations and public AI-readable profile summaries.
What llms.txt does for your MSP
Eligible partner profiles can expose public AI-readable summaries for retrieval and external AI discovery.
How optional trust-review requests work
Submit trust-marker requests from the partner account when you want a reviewed badge or claim; ordinary compatibility-topic selections do not block profile publication.
What evidence to prepare for trust review
Prepare compliance, insurance, certification, partner-tier, or other evidence only for the specific trust marker you want MSP Ranked to review.
How RFP lead delivery works for paid partners
RFP delivery depends on paid eligibility, buyer consent, matching, and the MSP Ranked lead review process.
How buyer reviews affect your public profile
Reviews come from verified business email addresses, remain private during moderation, and affect public ratings only after MSP Ranked approval.
How partner article submission and review works
Use the content area to prepare drafts; content operations reviews, schedules, and publishes approved articles.