Guide summary
Matching company emails receive a verification link for automatic free listing access. Domain mismatches go to staff review.
MSP Ranked verifies the company email
The claim workflow is designed to confirm that the requester has a legitimate connection to the MSP.
- Matching work email domains receive a verification link that expires after 24 hours.
- Open the email and select Verify email and claim profile. If your link expires before you finish creating the account, return to the company profile and submit the same work email for a fresh link.
- A mismatched domain or an existing owner requires staff help; the claim never creates a duplicate public listing.
Activate your account after verification
After verification, set your account password to start managing the free listing.
- Use the activation link reached from your verification email to create your login.
- If the claim is unclear, staff may need more information before access is granted.
- Rejected claims should not expose profile management capabilities.
Paid benefits depend on billing status
Claim approval and Preferred Partner billing are separate concerns.
- Claim approval confirms profile ownership access.
- Stripe subscription status controls paid plan activation.
- AI visibility, richer profile benefits, and routed lead eligibility require the relevant paid state.